Terms of service

OVERVIEW

Welcome to VaporaClean™. The terms “we”, “us”, and “our” refer to VaporaClean™. By visiting our website or purchasing from our store, you agree to be bound by these Terms of Service, including any policies referenced on this website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our website or purchase from our store.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are using this website with the consent of a parent or legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction when using our website.

SECTION 2 - PRODUCT INFORMATION

We make every effort to display our products, descriptions, images, prices, and availability as accurately as possible. However, we do not guarantee that product colors, images, or appearance will be exactly the same as shown on your device screen.

Product descriptions, prices, offers, and availability may change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS AND PAYMENT

When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product unavailability, or violation of these Terms.

If we cancel or change an order, we will try to notify you using the email address, billing address, or phone number provided at checkout.

SECTION 4 - PRICING, TAXES, AND CUSTOMS

Prices are listed on our website and may change without notice. Unless clearly stated otherwise, prices may not include taxes, customs duties, import fees, or other charges required by your country.

You are responsible for any applicable customs duties, import taxes, or local fees required by your country, unless stated otherwise at checkout.

SECTION 5 - SHIPPING AND DELIVERY

Order processing usually takes 1–3 business days. Estimated delivery time is usually 7–15 business days, depending on your location, shipping carrier, customs processing, and product availability.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, incorrect shipping information, or events outside our control.

Shopify states that stores using dropshipping must provide public processing and shipping information, including shipping times and any extra fees such as import or customs charges before purchase. :contentReference[oaicite:2]{index=2}

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are handled according to our Refund Policy, available here: Refund Policy.

To request a return, please contact us before sending any item back. Items returned without prior approval may not be accepted.

SECTION 7 - EUROPEAN UNION RIGHT OF WITHDRAWAL

If your order is shipped to the European Union, you may have the right to cancel or return your order within 14 days after receiving it, without giving a reason, subject to applicable exceptions. The product must be unused, in its original condition, and in its original packaging.

The official EU consumer guidance states that online shoppers generally have a 14-day cooling-off period for distance purchases, with some exceptions. :contentReference[oaicite:3]{index=3}

SECTION 8 - PRODUCT USE AND SAFETY

VaporaClean™ products should be used only as directed. Always read the product instructions before use. Do not use steam cleaning on surfaces that may be damaged by heat, moisture, or pressure. Always test on a small hidden area first.

We are not responsible for damage caused by misuse, incorrect use, failure to follow instructions, or use on unsuitable surfaces.

SECTION 9 - ACCURACY OF INFORMATION

We are not responsible if information on this website is not accurate, complete, or current. The content on this website is provided for general information only and should not be relied upon as the only basis for making decisions.

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

SECTION 10 - THIRD-PARTY SERVICES AND LINKS

Our website may include links to third-party websites, apps, payment providers, shipping tools, or services that we do not own or control.

We are not responsible for the content, policies, accuracy, or practices of third-party websites or services. You should review their policies before using them.

SECTION 11 - INTELLECTUAL PROPERTY

All website content, including text, images, branding, logos, graphics, and design elements, belongs to VaporaClean™ or its content providers and may not be copied, reproduced, distributed, or used without permission.

SECTION 12 - PROHIBITED USES

You may not use our website or services for unlawful purposes, to violate any laws, to infringe intellectual property rights, to transmit harmful code, to collect personal information unlawfully, to spam, or to interfere with the security or operation of the website.

We reserve the right to terminate your access to our website or services if you violate these Terms.

SECTION 13 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, VaporaClean™ will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

SECTION 14 - DISCLAIMER OF WARRANTIES

Our website and products are provided “as is” and “as available,” except where expressly stated otherwise. We do not guarantee that the website will be uninterrupted, secure, or error-free.

SECTION 15 - PRIVACY

Your personal information is handled according to our Privacy Policy, available here: Privacy Policy.

SECTION 16 - CHANGES TO THESE TERMS

We reserve the right to update or change these Terms at any time by posting the updated version on this page. Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 17 - GOVERNING LAW

These Terms are governed by the laws applicable to the business location of VaporaClean™, unless mandatory consumer protection laws in your country provide otherwise.

SECTION 18 - CONTACT INFORMATION

Questions about these Terms should be sent to us at:

VaporaClean™
Email: hishatm.wafek11@outlook.com